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Free
Evaluation
G4
SYSTEMS CORP will provide a free data recovery evaluation for all
drives received. This evaluation shall consist of an analysis of
the electrical and mechanical components, along with an evaluation
of the available data which is recorded on the media to determine
the cause of failures preventing the access of the data. G4
SYSTEMS shall provide the customer with a cost for completion of
the data recovery after performing this analysis.
Recovering Your
Data
If
the evaluation indicates that some, but not all, of the data
recorded on the drive is recoverable, G4 SYSTEMS shall request the
customer provide us with "target data". This is the data
which the customer cannot readily recreate, and recovery of which
justifies the cost of the data recovery.
Upon
receiving your approval to proceed, your hard drive will be
"cloned" (The integrity of your data is never placed in
jeopardy as all recovery procedures are performed on an exact
sector by sector duplicate of your original drive) and re-queued
for the actual recovery procedures.
Returning Your
Data
If
your hard drive is repairable, and in our opinion will stay
repaired, we will return your data on your repaired drive. If it
is determined that your drive cannot be repaired, we can return
your recovered data in a variety of ways, including copying it to
a new hard drive, writeable CD, Zip/Jazz cartridge, or tape
system.
We
will keep a copy of your data for one week to ensure the
successful re-installation of your data. Once your data is
re-installed, your data will be purged from our storage vaults.
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